Why WTW

Proven expertise. Tangible results.

WTW combines deep expertise, global scale and practical delivery to design and manage employee benefits that work in the real world.

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Why UK businesses choose WTW - and stay with us.

➊ Scale

UK clients across multiple industries

in benefits spend managed

Scale that works in your favour

We work with thousands of UK and global businesses, managing significant benefits spend across health and risk benefits.

This gives us strong relationships with insurers and the ability to negotiate competitive pricing and enhanced terms, so you get better value from your benefits spend.

➋ Experience

years supporting UK organisations

Experience you can rely on

We’ve been advising UK businesses on employee benefits for over three decades.

That experience translates into practical, grounded advice – from initial design to ongoing support.

➌ Trust

client retention rate

Net Promoter Score (NPS)1

A partner clients stay with

Businesses stay with WTW because we deliver exceptional client service. Our retention rate and NPS score reflect strong client satisfaction and high likelihood to recommend.

We focus on building relationships, supporting you as your needs evolve.

1 Based on WTW's Net Promoter Score (NPS) survey, 2025.

What this means for you

Better value from your benefits budget

Smarter benefits design that stretches every pound spent.

Access to competitive terms and insurer relationships

We use our scale to negotiate better terms on your behalf - so you get terms smaller employers rarely see.

Advice that works in practice, not just on paper

Real-world recommendations from consultants who run programmes like yours every day.

A partner that supports you over the long term

Continuity of relationship – as your needs will evolve, so will how we support you.

See what our clients are saying

“Optimal Benefits delivered value from day one through immediate savings, greater certainty over future costs and a better experience for our employees. Combined with WTW's proactive support and excellent service, the programme has been a real success for Apollo.”

Wesley Clarke, HR Director, Apollo Underwriting

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"WTW has played a key role in helping us maintain a competitive and cost-effective employee benefits programme. Their proactive support, market expertise and data-driven insights have enabled us to make informed decisions and deliver excellent value for both our business and our employees."

Jemma Coulthard, HR Manager - Prosource IT

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“Optimal Benefits delivered value from day one through immediate savings, greater certainty over future costs and a better experience for our employees. Combined with WTW's proactive support and excellent service, the programme has been a real success for Apollo.”

Wesley Clarke, HR Director, Apollo Underwriting

Title

Click here

"WTW has played a key role in helping us maintain a competitive and cost-effective employee benefits programme. Their proactive support, market expertise and data-driven insights have enabled us to make informed decisions and deliver excellent value for both our business and our employees."

Jemma Coulthard, HR Manager - Prosource IT

Title

Click here

Big enough to deliver. Close enough to support.

With WTW, you get the strength of a global organisation and the practical support of a team that works with you day to day.

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